About Us - Aspect IQ

Transforming Observability, Field Services & Telemetry Integration

Aspect IQ delivers purpose-built solutions that unify your IT stack—from full-stack observability using OpenTelemetry to nationwide Smart Hands support and trusted VAR services. We help you achieve clarity, control, and confidence across every layer of your infrastructure.

Who We Are — A Team Focused on Practical, Real-World Observability

At Aspect IQ, we help companies understand what’s really happening inside their systems. Our team has spent years working with telemetry and observability tools, and we use that experience to build clear, reliable, and vendor-neutral pipelines for metrics, logs, traces, and everything in between.

We work closely with engineering teams to make OpenTelemetry easier to adopt—whether that means reviewing your current setup, instrumenting your services, or building a Collector architecture that actually scales. Our goal is simple: fewer blind spots, faster troubleshooting, and an observability setup that grows with your business instead of locking you into one tool.

We also support the hands-on work that still needs to happen in the real world. When you need technicians on-site for installs, deployments, or general IT support, we coordinate experienced field resources who can get the job done quickly and professionally.

Every project we take on is built around clarity, reliability, and long-term stability. We’re here to help you turn your telemetry into something useful—not just data for the sake of data, but insights your teams can act on with confidence.

Our mission is to give teams the visibility and confidence they need to run their systems without surprises. By focusing on OpenTelemetry, dependable support, and well-designed platform deployments, we help organizations resolve issues faster, keep services running smoothly, and make better decisions about their infrastructure.

Our Core Services

OpenTelemetry Planning & Implementation

We help teams make sense of their telemetry by using OpenTelemetry the right way. Whether you’re just getting started or improving what you already have, we handle everything from reviewing your current setup to instrumenting your services and building reliable Collector pipelines. The goal is simple: clean, consistent data that actually helps your team work faster and smarter.

Observability Platform Setup & Ongoing Support

If you’re using tools like Grafana Alloy, IRM, or other observability platforms, we make sure they’re set up correctly and running the way they should. We design the architecture, help you roll it out, and provide support when things get noisy or confusing. Think of us as an extra set of experienced hands to keep your observability stack healthy.

Vendor Tool Integration & Consulting

Already invested in tools like Datadog, Cisco Meraki, SolarWinds, or Bindplane? We help you get the most out of them. From first-time setup to fine-tuning dashboards and alerts, we make sure everything is integrated properly and working in your environment without the headaches.

Nationwide On-Site IT Support

When a job requires someone physically onsite, we coordinate trained technicians for installs, network work, diagnostics, and general IT support—anywhere in the country.